Hi Terri, Yes I got the driver updates from that same Wacom Driver page. Thanks for the lazy nezumi link/info. I have heard other artists using it. Personally I am quite happy with the basics on my Photoshop. Less bells and whistles, less problems. Cheers anyhow. Over the years my Photoshop CS3 has served me well in Photo-manipulation, painting, sketching, and graphic design elements used in logo design, web design, etc. But yes I understand why I would not be happy with Photoshop CC 2017. Way too much would be ignored. Hopefully my Photoshop and Wacom will behave now. Thank you for all your help. All the best, Murray ... View more

Hi JJMack, My Photoshop CS3 is working again, so I will stick with that. I will no longer use Photoshop CC 2017. If I had a better pc maybe. All I was worried about was what was the safest version of Wacom driver I should use with Photoshop CS3 and Windows 7 64bit. I do not have MICROSOFT INK on my pc. Before I went to bed last night I installed my original Wacom software from disc, but I found that the grip pen and the wacom mouse randomly stopped working and when I went to close a Photoshop file, in the area for typing the file name, the cursor flashed along of its own motion as if a keyboard button was held down. So I deleted the Wacom software. I am wondering if I should just buy a newer tablet. Any ideas? ... View more

Yup, finally progress. Thank you for your input, Terri, catch those zzzzzzz's. I await JJ's Wacom wisdom. I also noticed that I had a PEN TABLET folder in my start menu, with shortcuts that lead nowhere. Part of the delete ALL wacom rampage. Have a good sleep. ... View more

Hi Terri, In the PROGRAM UNINSTALL control panel I uninstalled WACOM TABLET, PEN TABLET, 32bit TABLET, 64bit TABLET, TABLET IE, and TABLET FIREFOX. Basically everything relating to my tablet or wacom. These may be conflicting. I do not have a scanner or printer. There is a built in webcam. I restarted my pc. I opened Photoshop CS3, and it OPENED without that error code and crashing like before. Hurrah. But I am worried which WACOM software to upload back onto my pc now, that wont cause Photoshop CS3 to crash again. Should I trust one single WACOM software upload to be safe enough? Any idea's, Terri? ... View more

I am only having the issues with Photoshop CS3, as far as I know. I done a search and found 107 NTDLL.dll files on my pc. Good grief. There are alot of them. I have some old 'system image', 'recovery', 'repair' backup discs which I made in 2011. Will they help? I found some info on NTDLL.dll files on the net here... How to Fix Ntdll.dll Errors in [Windows 10, 8, 7, Vista and XP This looks quite scarey to get wrong. ... View more

Yes it is the same crash as before, JJMack. (See Crash report below) ... View more

Sorry, this happened after all that you instructed me to do... I am stumped. What do you think, Terri? ... View more

Hi Terri I have not used the 'Adobe Cleanup Tool', that you mentioned. Is that a part of Photoshop CC 2017 (btw my 6 day trial version has ran out of time)? And where do I get access to 'Adobe Cleanup Tool'? I was cleaning up temp files a while ago by using CCleaner (by Piriform), before I contacted the Adobe help forum. A few art friends that use Photoshop, recommended it. It has not made any difference that I have noticed. So are you saying, I can still run Adobe Cleanup Tool, although CC2017 trial version has ended? And should I remove 'Applications'? Which, please? And I also installed 2012 Wacom drivers for my Intuos3 pen tablet, hours ago, this morning. As you just suggested I disconnected my Wacom tablet. No error code appeared for it. I plugged in a simple/normal mouse. Still no error code. Also, thanks for still helping me out. I have been pretty stressed about this and I really appreciate help from a boffin/wise person, etc. like your good self. ... View more

I have been using Photoshop since the early 90's, and began painting with it about 9 years ago with the use of my Wacom tablet/grip pen. My recent artwork -> http://muzski.deviantart.com/gallery/32544750/PAINTINGS The thing is, I have never had a major tech issue with Photoshop ever. Only needed to delete the preference file a few times maybe, but nothing too crazy. I always found it a very sturdy and robust program, that I could rely on. Shame this happened now. It places doubt in my head of software reliability. It's just so frustrating that I am not techy-minded to solve this. 😞 ... View more

Hi JJMack, My CS3 opened ok a few days ago. I was happy for a few minutes. My Wacom Driver had an error. My wacom software did not install properly so I re-installed my Wacom Driver from the WACOM website. I restarted my pc, then opened my CS3. Sadly it has gone back to the initial ERROR message. I am thinking of chucking in Photoshop painting/drawing. I am not a technical person with pc's. I am just an artist. ... View more

Hi Terri, I got the driver download. Installed it. Deleted download files as stated in info. Restarted. A Command Prompt window popped up containing info that driver was installed. Windows opened slowly. Ran Photoshop CC 2017 and CS3. Still errors and not opening as before. Btw here is my system info of my DISPLAY info. Hope it is of some help.... ... View more

While I am waiting on the Intel Driver software/website to do it's thing, here are the prior installs the day before Pshop CS3 started crashing. I think this is what you requested... Hope these help. ... View more

Hi JJMack, I am running the Intel Driver software now, from the URL that Terri just linked me too. It's taking it's time in a download queue. ... View more

Thanks Terri, Running the Intel Driver software now. It's taking it's time in a download queue. ... View more

I opened DEVICE MANAGER... then.... Searched, and... So for whatever reason the driver is fine. I tried to open Pshop CC 2017 and it is still errors as before. Have I done this correctly? Sorry if this is doing your head in, as much as me. ... View more

Hi JJMack, As per what you said about PRIOR things... - 'What was update, remover, installed etc. They are not critical events.', do you want me to screenshot the 'problem details' info for 'each error' mentioned the day before my first CS3 error? Please bare with me, I am not a pc boffin. Sorry. And here is the SNIFFER code you asked for via the Command Prompt: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation.  All rights reserved. C:\Users\Murray>"C:\Program Files\Adobe\Adobe Photoshop CC 2017\sniffer" Tester="Photoshop" snifferStart="2017-06-17_17:08:37" AIFCoreInitialized=1 AIFOGLInitialized=1 OGLContextCreated=1 NumGLGPUs=1 glgpu[0].GLVersion="2.1" glgpu[0].IsIntegratedGLGPU=0 glgpu[0].GLMemoryMB=3803 glgpu[0].GLName="Intel(R) HD Graphics" glgpu[0].GLVendor="Intel" glgpu[0].GLVendorID=32902 glgpu[0].GLDriverVersion="8.15.10.2993" glgpu[0].GLRectTextureSize=8192 glgpu[0].GLRenderer="Intel(R) HD Graphics" glgpu[0].GLRendererID=70 glgpu[0].HasGLNPOTSupport=1 glgpu[0].GLDriver="igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32" glgpu[0].GLDriverDate="20130130000000.000000-000" glgpu[0].CanCompileProgramGLSL=1 glgpu[0].GLFrameBufferOK=1 gputag.GL_SHADING_LANGUAGE_VERSION=35724 glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20  - Intel Build 8.15.10.2 993" gputag.GL_FRAGMENT_PROGRAM_ARB=34820 gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977 glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ ARB]=[1447] gputag.GL_MAX_TEXTURE_UNITS=34018 glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8] gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661 glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16] gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16] gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930 glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16] gputag.GL_MAX_DRAW_BUFFERS=34852 glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8] gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512] gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657 glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024] gputag.GL_MAX_VARYING_FLOATS=35659 glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41] gputag.GL_MAX_VERTEX_ATTRIBS=34921 glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16] gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1 gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27 glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1 gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1 gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28 glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1 gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81 glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1 gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58 glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1 gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53 glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1 gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37 glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1 gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68 glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1 gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47 glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0 NumNativeGPUs=0 snifferEnd="2017-06-17_17:08:37" C:\Users\Murray> ... View more

Hi Terri, As far as I know I do not have RAID on my computer. Your mention of it is the first I have heard of it. I did a START search for RAID. Nothing. Sorry, but thanks. Best regards. ... View more

Are these the history events (screenshots) that you need to see that happened before CS3 started crashing? Also I have found the SNIFFER.exe file and I can open the Command Prompt ok, but I am useless on what you need me to do so far. I am not very puter clever. Sorry. Even if i double click the SNIFFER.exe, the Command Prompt pops up for a second flashing code then closes. No way to copy'n'paste it for you to see. Please help, I am a noob at this. ... View more

I linked screenshots of prior CS3 crashes in my last message. ^^ I also had a program previously installed called DRIVER MANAGER. It was very helpful, when it worked. The company that owned it had eventually shut down (roughly a year ago'ish) and left me with a program that could not update or would never open again. I tried to remove it a while ago but maybe parts of it lingers on my pc. I go back in my history and it errors alot. It seems to search online automatically. Just a thought. Btw I updated the DISPLAY DEVICE DRIVER/ADAPTER and it said it was up to date. ... View more

Hi JJMack, Yes I got YES when I selected 'Shift+Ctrl+Alt' at opening. Clicked it, but Error message popped up as before. Closed it. Re-opened Pshop and still the dreaded ERROR message as before. I may have uninstalled MACROMEDIA PROJECTOR at some point. Maybe that. Also seems IAStorDataSvc stopped working also. Does this help? ... View more

Hi JJMack, My Device Drivers have no red error marks on them. And I have tried the 'Shift+Ctrl+Alt' at Photoshop startup for both versions before, manually and the 'Shift+Ctrl+Alt' way. Still not opening. Cannot access Pshop MENU>SYSTEM INFO. Sorry. ... View more

Hi JJMack, I hope this helps you. I am not very technical savvy with computers. I included the NODE error report details at the end of this message. It pops up after Photoshop CC 2017 error on opening also. ... View more